Customer Reviews · Albany & the Mid-Willamette Valley
Here's what your friends and neighbors have to say.
Every Tru72 review is from a real customer in Albany or the Mid-Willamette Valley. We aggregate them from Google, Facebook, Yelp, Angi, and BBB, then publish them here without filtering or curating. The diagnostic-first method shows up in the reviews the same way it shows up on the truck: the numbers tell the story.
What the Albany review record shows
- 4.8 ★Aggregate rating, across all platforms.
- HundredsVerified customer reviews.
- 100% verifiedNo paid placements.
- Real voicesReal outcomes.
- Since 1972Earned, not paid.
- Oregon CCB #40820
The method shows up in the reviews.
The same diagnostic-first method that's on the truck shows up in the reviews. Every step is auditable. Every step matters. Every step is why hundreds of Pacific Northwest homeowners trust us with the comfort of their home.
Before the visit — real arrival times
You get a tech name, a photo, and a real ETA. No "between 8 and 4" windows. We respect the time you took off work.
During the visit — numbers on paper
Manual J calc. Static pressure. Combustion analysis. Whatever the job needed, you get the readings, not just the verdict.
Before the install — a plain-English plan
Options ranked by what fits your home, your budget, and your comfort goals. No hard sell. No pressure to upgrade.
After the job — one follow-up
A real call from the office. Did the install solve the problem? Is anything not quite right? We'd rather fix it now than read about it later.
Already a Tru72 customer? Tell the next homeowner the truth.
Your review is the next homeowner's research. Whether the job was small or big, the honest report is what makes the diagnostic-first method visible to the rest of the Pacific Northwest. Three minutes of your time, one homeowner's better decision.
Call us first. Before the one-star review.
For fifty years, the Larsell family standard was that the customer heard from the owner if anything wasn't right. That hasn't changed under Tru72. If a job went sideways, if a tech missed something, if the install didn't solve the problem, the team wants to know before you tell the internet. Not because we're trying to dodge a bad review. Because fixing it is the right thing to do.
Let the next review be yours.
The reviews are the proof. The diagnostic-first method is the cause. Schedule a service visit, a Manual J load calculation, or a no-pressure replacement estimate.
- Albany & the Mid-Willamette Valley(541) 652-6299
Tru72 reviews from across Albany and the Mid-Willamette Valley
Tru72 Heating & Cooling holds a 4.8-star aggregate rating from hundreds of verified customer reviews, gathered from Google, Facebook, Yelp, Angi and BBB. The Albany office at 815-A SE 1st Ave E serves Albany, Corvallis, Philomath, Lebanon, Tangent, Millersburg, Sweet Home, Brownsville, Halsey, Harrisburg, Scio, Shedd, Jefferson, Sublimity and Stayton. $72 diagnostic, credited toward the repair. Oregon CCB #40820 · WA #LARSEMS742D7.
