Portland & SW Washington
Lake Oswego, OR office. Serving Portland metro Oregon and Southwest Washington.
Go to PortlandMission Ready Plan
Free home comfort for those who serve.
First responders, teachers, and military give a lot to their communities. The Mission Ready Plan is our way of giving something back. It's the full Tru Comfort Maintenance Plan, free for life, with two additional benefits built in. Two seasonal HVAC tune-ups every year. Priority service when you need it. And a diagnostic fee that respects what you do for a living.
- Free for lifePlan cost, while you remain eligible
- 2 tune-ups a yearSpring A/C and fall heating
- 15%Off all service and repairs
- 24 hoursRepair response for members
Same Values Since 1972. For the people who hold the line. No contract. No renewal fee. Free for life.
What the plan costs.
Mission Ready is free for life. Tru Comfort is the same plan for every other household.
For those who serve
Mission Ready
Free for life
First responders, teachers, military. ID verified at signup.
Tru Comfort, monthly
$12/month
The standard plan. All homeowners.
Tru Comfort, annual
$144/year
The standard plan, billed once a year. All homeowners.
What it means: Who qualifies: first responders (police, fire, EMS), K-12 and post-secondary teachers, and active or veteran military. ID verified at signup.
Mission Ready vs. Tru Comfort.
Everything in Tru Comfort, plus two more.
| Benefit | Tru Comfort | Mission Ready |
|---|---|---|
| Plan cost: monthly | $12/mo | $0 |
| Plan cost: annual | $144/yr | $0 |
| Service call fee: diagnostic | $72 (credited to repair) | $39 (credited to repair) |
| Discount: off all service and repairs | 10% | 15% (stacked) |
| Discount: off new equipment installations | 5% | 5% |
| Seasonal maintenance: spring A/C tune-up (30-point diagnostic) | Included | Included |
| Seasonal maintenance: fall heating tune-up (30-point diagnostic) | Included | Included |
| Seasonal maintenance: ductwork evaluation each visit | Included | Included |
| Seasonal maintenance: indoor air quality evaluation each visit | Included | Included |
| Service perk: priority service during busy seasons | Included | Included |
| Service perk: 24-hour repair response | Included | Included |
| Service perk: guaranteed service window | Included | Included |
| Service perk: weekend and holiday service, no extra charge | Included | Included |
| Service perk: 24/7/365 answering service | Included | Included |
| Plan portability: 100% transferable to new homeowner | Included | Included |
| Plan portability: free home inspection at transfer | Included | Included |
| Plan portability: new-system credit on replacement* | Included | Included |
* New-system credit applies to residential split systems and package units only. Ask your technician for the current credit value.
What the two visits include.
The same two seasonal diagnostics every member gets.
| Every visit | Spring A/C maintenance | Fall heating maintenance |
|---|---|---|
| 30-point diagnostic inspection $72 value | Covering refrigerant level, wiring, compressor, motors, thermostat, and more | Covering heat exchanger, flue piping, burner flame, wiring, motors, thermostat, and more |
| Chemical clean $189 value | Chemical condenser-coil clean plus debris removal from the outdoor unit | Flame sensor clean, furnace compartment clean, and pressure switch port clean |
| Condensate drain flush | Included | Included (90% furnaces) |
| Ductwork evaluation | Included | Included |
| Indoor air quality evaluation | Included | Included |
Member perks, every day of the year.
Included in both Tru Comfort and Mission Ready.
When you call
Priority service during busy seasons · 24-hour repair response · Guaranteed service window · 24/7/365 answering service · Weekend and holiday service, no extra charge
When we visit
Two seasonal diagnostic visits · Ductwork and indoor air quality analysis · Attic and crawlspace efficiency check · Priority installation on new equipment
Lifetime of the plan
100% transferable to a new homeowner · Free home inspection at transfer · New-system credit* · No contract. Cancel anytime.
What Mission Ready changes
- 15%Off service & repairs (Mission Ready).
- $39Diagnostic fee (vs. $72 standard).
- $0Plan cost. Free for life.
Built for the people who show up.
If you serve, this plan is yours.
First Responders
Police officers, firefighters, and emergency medical services (EMS) personnel qualify. Active and retired first responders are both eligible with valid ID.
Teachers
K-12 teachers and post-secondary educators at colleges and universities qualify. Active classroom educators with valid employment verification.
Military
Active-duty military and veterans of all branches qualify. The plan recognizes service without an expiration date.
How verification works
There is no application or form. When you call to activate the plan, the team will ask for a simple ID or employment confirmation. One call, same day, and the plan is active. The plan stays active as long as you remain in an eligible profession.
Three steps. No phone call required.
Apply online. Same-day activation.
Find your location.
Tru72 serves Oregon and Southwest Washington from two offices: Portland area (Lake Oswego) and Albany. Choose the one closest to your home.
Apply and verify eligibility.
Fill out the short application at your location's page and provide your eligibility verification. First responders, teachers, and active or veteran military qualify.
Approved. Plan activated.
Once your eligibility is confirmed, the plan is active on your account the same day. When it's time for your first seasonal visit, the team will reach out to schedule.
Ready to activate your Mission Ready Plan? Start by finding your local Tru72 office below.
Find your local Tru72
Every location. One standard.
Albany & Mid-Willamette Valley
Albany, OR office. Serving the Mid-Willamette Valley.
Go to AlbanyQuestions about Mission Ready.
Plain answers.
Who qualifies for the Mission Ready Plan?
First responders (police, fire, and EMS), K-12 and post-secondary teachers, and active or veteran military qualify. ID verification is required at signup. The plan stays active as long as you remain in an eligible profession.
How much does the Mission Ready Plan cost?
The Mission Ready Plan is free for life. There is no monthly fee, no annual renewal charge, and no contract. It includes everything in the standard Tru Comfort plan, which runs $12 per month or $144 per year for non-qualifying households.
What extra benefits do Mission Ready members get beyond Tru Comfort?
Mission Ready members receive two additional benefits: (1) an extra 5% off all service and repairs, stacking on the standard 10% for a total of 15% off all service and repair work, and (2) a $39 service-call diagnostic fee instead of the standard $72. The $39 fee is still credited toward any repair if the customer proceeds.
How do I enroll in the Mission Ready Plan?
Find your local Tru72 (Portland or Albany), then call (541) 652-6299 to confirm eligibility and activate the plan. No paperwork or forms required. The team verifies your eligibility on the call and activates the plan the same day.
What does the seasonal maintenance visit include?
Each seasonal visit includes a 30-point diagnostic inspection ($72 value), a chemical clean of the condenser coil (spring) or flame sensor and furnace compartment (fall) ($189 value), a condensate drain flush, a ductwork evaluation, and an indoor air quality evaluation. The visit is a real diagnostic run, not a checklist.
You serve your community. Let us take care of yours.
Same Values Since 1972. Two diagnostic tune-ups a year. Priority when you need it. A $39 service call instead of $72. And zero monthly cost, for life. The Mission Ready Plan is the least we can do for the people who do the most.
- Portland & Albany(541) 652-6299
