Richmond · Southeast Portland
HVAC service in Richmond.
Diagnostic-first HVAC for the homes around SE Division Street. Richmond sits along the SE Division Street corridor in Southeast Portland, a neighborhood with as much variety in home heating and cooling systems as it has in its housing itself. Some homes have updated ductwork and newer equipment, others are working with whatever was installed years ago. The 2021 and 2023 heat domes and the wildfire smoke seasons since have tested all of it. Tru72 dispatches to Richmond from our Lake Oswego office, about 15 minutes away, runs a real Manual J on every replacement, and files the Energy Trust rebate at install. Three generations of Pacific Northwest HVAC discipline, applied one Richmond home at a time.
- ~15 minutesFrom the Lake Oswego dispatch
- Same-DayWhen you call before 2 p.m.
- $72Diagnostic, credited to the repair
- Up to $3,000Energy Trust, filed at install
The Richmond service standard, in four facts
- ~15 minutesFrom the Lake Oswego office to your door.
- Manual JOn every replacement, before any equipment is quoted.
- Filed at installThe Energy Trust rebate lands on the invoice.
- 24/7The emergency line is staffed around the clock.
- Energy Trust of Oregon Trade Ally
- Oregon CCB #40820
- WA Contractor #LARSEMS742D7
A Southeast Portland neighborhood with its own comfort needs.
What Richmond homes ask of a modern HVAC system.
Richmond runs along the SE Division Street corridor, one of Southeast Portland's busiest commercial streets, with residential blocks extending out on either side. Some Richmond homes have been updated with modern ductwork and higher-efficiency equipment. Others are still running systems installed long before Portland summers looked like they do now.
That range matters most during the extremes: the 2021 and 2023 heat domes, and the wildfire smoke seasons that now show up most Augusts. A system that handled Richmond's climate a decade ago may not be sized correctly for what the neighborhood sees today, and a home without existing ductwork has different, often better, options than one that already has it in place.
Tru72's approach in Richmond starts the same way it does everywhere: measure the actual home before recommending anything. A Manual J load calculation and an honest look at the existing ductwork tells us what the right system is, not what's easiest to quote.
What it means: The house decides the system. Not what's easiest to quote.
What we install most in Richmond.
Four jobs that come up again and again.
Common without existing ducts
Ductless mini-splits.
Homes in Richmond without existing forced-air ductwork get heat pump comfort through ductless heads, installed room by room without opening up walls or ceilings. Manual J per zone, right-sized heads, ETO rebate filed at install.
High-leverage conversion
Heat pump replacing an aging furnace.
Richmond homes with usable ductwork and an older gas furnace are strong candidates for a heat pump conversion. One system handles heating and cooling, Energy Trust and federal incentives can stack meaningfully, and monthly bills typically drop.
Post-heat-dome priority
Central AC additions after 2021 and 2023.
Plenty of Richmond homes went years without air conditioning before the 2021 and 2023 heat domes changed the calculus. We size new AC equipment to the actual home through Manual J and verify performance at commissioning, not by guessing at tonnage.
Wildfire-smoke ready
Indoor air quality upgrades.
Richmond summers now come with weeks of smoke-driven air quality alerts. We measure indoor particulate levels, install high-MERV or HEPA-grade filtration, and recommend a ventilation strategy that makes smoke season more livable.
Not sure which of those four your home is?
That's what the assessment is for. A free in-home visit that includes a Manual J load calculation and a ductwork evaluation.
Every service available in your neighborhood.
Dispatched from the Portland office.
Heat Pumps
Manual J on every install. One system heats and cools. Rebates stack.
Furnace Service & Replacement
Combustion analyzer on every call. Heat exchanger inspected.
Central Air Conditioning
Refrigerant charged by weight. Sized to your actual home.
Ductless Mini-Splits
Manual J per zone. Right-sized heads. No ducts required.
Indoor Air Quality
Wildfire-smoke filtration, humidity, ventilation. Measured first.
Home Performance Testing
Blower-door, duct-leakage, infrared. Test before you invest.
Richmond rebates, filed at install.
Richmond homeowners installing a qualifying heat pump earn $1,000 from Energy Trust of Oregon on a ducted system and $800 on a ductless one. A rental, an attached home or a household enrolled in Energy Trust's Savings Within Reach earns $3,000 and $1,800. Eligibility is narrow — the home has to be on PGE or Pacific Power, the heat pump has to replace electric heat, and it can't have a gas backup — so we confirm it at the assessment instead of promising it. Your tax professional can help you identify and file for any applicable state or federal credits or rebates. As an active Energy Trust Trade Ally, Tru72 files the rebate paperwork at the time of installation, so the discount lands on the invoice instead of a reimbursement check weeks later.
| Improvement | Owner-occupied home | Rental, attached home or Savings Within Reach |
|---|---|---|
| Energy Trust of Oregon Ducted heat pump | $1,000 | $3,000 |
| Energy Trust of Oregon Ductless heat pump | $800 | $1,800 |
| Energy Trust of Oregon Extended capacity heat pump | $1,000 | $2,000 |
| Energy Trust of Oregon Smart thermostat | $250 | $250 |
| State and federal credits Consult your tax professional | Varies | Varies |
Who the heat pump money is actually for: homes served by PGE or Pacific Power, where the new heat pump replaces electric heat. A ducted system has to replace an electric forced-air furnace and rate HSPF2 7.50 or better. A ductless one has to replace electric resistance heat in the main living space, rate HSPF2 8.10 or better, and put its largest indoor head in that room. Neither can have a gas backup, and if an electric furnace stays on as auxiliary heat the thermostat lockout has to be set to 35°F or lower. One ductless incentive per home.
The extended capacity figure needs a central ducted system on a traditional air handler that meets CEE Tier 1 Path A — slim-duct types don't qualify. The smart thermostat incentive runs the other way round: it is for a home heated by a gas forced-air furnace, and it drops to $100 if the installer isn't actively licensed.
The right-hand column is the amount for a rental, for an attached home — a duplex, triplex, fourplex, townhome or rowhome — or for a household enrolled in Energy Trust's Savings Within Reach. The application has to be in within 60 days of the install. We file it.
Two other programmes can stack on top: Oregon's Heat Pump Purchase Program, run by the Oregon Department of Energy, and the federal HEAR rebates for income-qualified households. Both move, so we confirm what is open and what it is worth at the assessment rather than print a figure here. Your tax professional can help you identify and file for any applicable state or federal credits or rebates.
Figures are Energy Trust of Oregon's own, from its Oregon Residential Incentive Information Sheet effective January 1, 2026 (PI 0320I v2026.1). Incentives depend on funding and are subject to change.
Common questions from Richmond homeowners.
Plain answers from a diagnostic-first crew.
Does Tru72 service the Richmond neighborhood in Portland?
Yes. Tru72 dispatches to Richmond from our Portland office at 5 Centerpointe Dr, Ste 87 in Lake Oswego, about 15 minutes away. Richmond is part of our standard service area, and same-day appointments are typically available when you call before 2 p.m.
What HVAC issues come up most in Richmond homes?
It varies by home. Some Richmond properties have updated ductwork and equipment, others are still running older systems that were never sized for today's summers. The jobs we see most often: ductless mini-split installs where there's no existing ductwork, heat pump conversions replacing aging gas furnaces, central AC additions following the recent heat domes, and indoor air quality upgrades for wildfire smoke season.
How fast can Tru72 respond to a Richmond emergency?
Richmond is within Tru72's standard Portland-metro service area, dispatched from our Lake Oswego office, about 15 minutes away. Same-day emergency service is typical, especially during heat advisories and cold snaps. Tru Comfort members move to the front of the queue with a guaranteed 24-hour repair response window.
What Energy Trust rebates apply for Richmond homeowners?
Richmond homeowners installing a qualifying heat pump earn $1,000 from Energy Trust of Oregon on a ducted system and $800 on a ductless one, or $3,000 and $1,800 if the home is a rental, an attached home, or a household enrolled in Savings Within Reach. Eligibility is narrow — the home has to be on PGE or Pacific Power, the heat pump has to replace electric heat, and it can't have a gas backup — so we confirm it at the assessment instead of promising it. Oregon's Heat Pump Purchase Program can stack on top. Your tax professional can help you identify and file for any applicable state or federal credits. Tru72 files the ETO paperwork at install so the discount lands on the invoice.
Will a heat pump work in a Richmond home without ductwork?
Often, yes. For Richmond homes with existing, competent ductwork, a ducted heat pump can replace both the furnace and the AC on one electric system. For homes without ducts, a multi-zone ductless mini-split is usually the better fit. The free in-home assessment includes a Manual J load calculation and a ductwork evaluation to recommend the right path for your specific house.
What does diagnostic-first service mean for a Richmond homeowner?
It means a Tru72 technician arrives at your Richmond home with refrigerant gauges, a combustion analyzer, capacitor meter, manometer, and IAQ monitor. We measure what your system is actually doing, identify the actual failing component, and walk you through the data before quoting a repair or replacement. You don't pay for a $2,500 compressor when the problem was a $50 capacitor.
The Larsell standard, 15 minutes from your Richmond door.
The next Portland heat wave is a question of when, not if. A Tru72 technician arrives at your Richmond home with the instruments to measure your system properly and the time to walk you through what the data showed. Same-day service is typically available when you call before 2 p.m. After hours, the 24/7 emergency line is staffed around the clock.
- Portland Metro & SW Washington(541) 652-6299
HVAC service in Richmond and Southeast Portland
Tru72 Heating & Cooling serves Richmond in Southeast Portland — the residential blocks on either side of the SE Division Street corridor — from the Lake Oswego dispatch at 5 Centerpointe Dr, Ste 87, about 15 minutes away. Ductless mini-splits, heat pumps, central air conditioning, furnace service, indoor air quality and home performance testing. Manual J load calculation on every replacement. Active Energy Trust of Oregon Trade Ally. $72 diagnostic, credited toward the repair. Oregon CCB #40820 · WA #LARSEMS742D7.
