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Heat Pumps · Portland Metro & SW Washington

Heat pumps. Done right.

One system for both seasons. Sized with a real Manual J against your actual home, and the Energy Trust rebate filed at install — so it lands on the invoice, not six weeks later.

  • 1972Larsell Mechanical heritage
  • Up to $3,000Energy Trust, filed at install
  • $72Diagnostic, credited to the repair

The assessment includes the Manual J load calculation and a written quote. Free, no obligation.

The Portland heat pump standard, in five facts

  • Since 1972Larsell Mechanical heritage.
  • Trade AllyActive Energy Trust of Oregon Trade Ally.
  • Daikin · GoodmanAuthorized dealer.
  • $72Diagnostic fee, credited to the repair.
  • Manual JOn every install. No exceptions.
  • Energy Trust of Oregon Trade Ally
  • Oregon CCB #40820
  • WA Contractor #LARSEMS742D7
  • Authorized Daikin and Goodman dealer

Pick the house you have.

Which heat pump fits depends on whether your home has usable ductwork. The assessment settles it either way.

  • The house has ducts

    A ducted heat pump replaces the furnace and the AC with one outdoor unit and one thermostat. We measure the existing ductwork against the new system's airflow before the contract, not after the install.

  • The house has no ducts

    Ductless mini-splits fit older Portland homes, ADUs, additions, bonus rooms and converted attics. Sizing follows the same Manual J discipline, applied per zone.

  • You're not sure yet

    Blower-door and duct-leakage testing tells you what the house is doing before you commit to equipment. Sometimes the answer is that the ducts, not the furnace, are the problem.

Tell us what you're noticing.

Most heat pump conversations start with one of these, not with the equipment.

  • The furnace is on its last winter.

    Repairs are getting more frequent and the technician keeps saying "next time".

  • The AC couldn't keep up last summer.

    Heat domes the system was never sized for, and a house that never got back down to the set point.

  • One room is never right.

    A bonus room over the garage, a converted attic, an addition the ducts never properly reached.

  • The bills climb every year.

    Same house, same thermostat, more money. Old equipment loses efficiency quietly.

  • It's loud, and it's either full blast or off.

    Single-stage equipment only knows two settings. The house swings between them.

  • Someone quoted "same size as the old one".

    That's a guess about your house based on a previous guess about your house.

A real quote starts with a real measurement.

A Tru72 technician walks the home, calculates the load, and hands you a written quote with the Energy Trust rebate already netted out. Free assessment, free Manual J.

Heat pumps, in plain language.

No sales pitch. Three things that actually change for your house.

  1. One system, both seasons.

    A heat pump replaces the furnace and the air conditioner with one quiet electric unit. It heats efficiently down into the 20s and cools through an Oregon heat wave.

    What it means: One outdoor unit, one thermostat. No separate furnace and AC to coordinate, service or eventually replace.

  2. It moves heat instead of burning fuel.

    That is dramatically less energy per BTU delivered. For a home replacing electric resistance heat or an aging gas system, the drop shows up monthly.

    What it means: Lower operating cost, and variable-speed inverter compressors that run quietly at partial capacity instead of cycling full-blast to silent.

  3. The incentives stack.

    Oregon homeowners installing a qualifying heat pump earn $1,000 from Energy Trust on a ducted system and $800 on a ductless one, or $3,000 and $1,800 for a rental, an attached home or a Savings Within Reach household. Oregon's Heat Pump Purchase Program stacks on top.

    What it means: The net cost is meaningfully lower than the sticker. The table below shows every programme and what each one is worth.

Two ways to size a heat pump. One uses your home.

The other uses last week's truck.

How a typical heat pump installation compares with a Tru72 heat pump installation
What is being comparedTypical installTru72 install
Sizing"Same size as the old one." Equipment sized to the prior install, right or wrong — so an oversized system short-cycles, heats unevenly and wears out early.Manual J load calculation room by room: square footage, ceiling heights, windows, insulation, PNW climate. Equipment sized to the load your home actually has.
DuctworkAssumed fine. Connected to the existing ducts with no performance check, so airflow problems surface after the install.Static pressure, return area and leakage measured before the contract. If the ducts can't support the equipment, we say so up front.
RefrigerantCharged by feel, until the gauges look about right. A system charged that way runs 10 to 20% below design efficiency.Charged by weight to manufacturer spec, with the exact charge documented on the invoice.
RebateYour problem. Apply yourself and wait six to eight weeks — some homeowners miss the filing window and lose it entirely.Energy Trust rebate filed at install. The discount lands on the invoice and you pay the post-rebate balance from day one.
Commissioning"It runs." The system is turned on and left to settle, and problems surface weeks later as a callback.Pressures, airflow, electrical and temperature differentials re-measured after install, with the numbers on the invoice.

What it means: An oversized system wears out in half the time. Measuring is how you avoid buying one.

Five steps. No surprises.

Assess, calculate, quote, install, commission. The same crew that measures the home installs the equipment — no subcontractor handoffs, all under one labor warranty.

  1. In-home assessment

    A senior technician walks the home: equipment, ductwork, electrical, insulation, layout. Free, no obligation.

  2. Manual J load calc

    Real BTU load calculated room by room. The output is the precise heating and cooling load your home actually needs.

  3. Itemized quote

    Equipment options matched to the Manual J output. Itemized labor, parts and permits, with the Energy Trust rebate netted out before you sign.

  4. Install day

    Two-person crew. Equipment matched to the spec, refrigerant charged by weight, ductwork sealed, permits pulled.

  5. Commissioning

    Pressures, airflow, electrical and temperature differentials all re-measured. Numbers on the invoice, walkthrough with you.

Rebates filed at install.

Tru72 Portland is an active Energy Trust of Oregon Trade Ally. Qualifying heat pump rebates are filed at the time of installation, so the rebate lands as a discount on the invoice rather than a six-week reimbursement check.

Energy Trust of Oregon incentives effective 1 January 2026: improvement, owner-occupied amount, and the amount for a rental, an attached home or Savings Within Reach
ImprovementOwner-occupied homeRental, attached home or Savings Within Reach
Energy Trust of Oregon
Ducted heat pump
$1,000$3,000
Energy Trust of Oregon
Ductless heat pump
$800$1,800
Energy Trust of Oregon
Extended capacity heat pump
$1,000$2,000
Energy Trust of Oregon
Smart thermostat
$250$250
State and federal credits
Consult your tax professional
VariesVaries

Who the heat pump money is actually for: homes served by PGE or Pacific Power, where the new heat pump replaces electric heat. A ducted system has to replace an electric forced-air furnace and rate HSPF2 7.50 or better. A ductless one has to replace electric resistance heat in the main living space, rate HSPF2 8.10 or better, and put its largest indoor head in that room. Neither can have a gas backup, and if an electric furnace stays on as auxiliary heat the thermostat lockout has to be set to 35°F or lower. One ductless incentive per home.

The extended capacity figure needs a central ducted system on a traditional air handler that meets CEE Tier 1 Path A — slim-duct types don't qualify. The smart thermostat incentive runs the other way round: it is for a home heated by a gas forced-air furnace, and it drops to $100 if the installer isn't actively licensed.

The right-hand column is the amount for a rental, for an attached home — a duplex, triplex, fourplex, townhome or rowhome — or for a household enrolled in Energy Trust's Savings Within Reach. The application has to be in within 60 days of the install. We file it.

Two other programmes can stack on top: Oregon's Heat Pump Purchase Program, run by the Oregon Department of Energy, and the federal HEAR rebates for income-qualified households. Both move, so we confirm what is open and what it is worth at the assessment rather than print a figure here. Your tax professional can help you identify and file for any applicable state or federal credits or rebates.

Figures are Energy Trust of Oregon's own, from its Oregon Residential Incentive Information Sheet effective January 1, 2026 (PI 0320I v2026.1). Incentives depend on funding and are subject to change.

Keep reading.

Common questions about heat pumps.

Plain answers from a diagnostic-first crew.

Why does Tru72 do a Manual J load calculation on every heat pump install?

Most existing residential HVAC systems are oversized. An oversized heat pump short-cycles, wastes energy, doesn't dehumidify properly and wears out faster.

Manual J is the industry-standard residential load calculation. It accounts for square footage by room, ceiling heights, window count, type and orientation, wall and attic insulation, air infiltration, and Pacific Northwest climate zone. The output is the precise heating and cooling load your home actually needs, in BTUs. We size the equipment to that, not to "same as the old one".

What heat pump brands does Tru72 Portland install?

Tru72 is an authorized dealer of Daikin and Goodman, the residential HVAC brands in the Daikin family. Equipment is selected based on the Manual J output, available space, ductwork compatibility, sound rating preference and budget. We do not push a single brand on every home; the right system depends on the data the assessment surfaces.

How much does a heat pump installation cost in Portland?

Cost varies significantly with home size, existing ductwork condition, whether you need a backup heat source, and equipment tier. The free in-home assessment includes a Manual J load calculation and an itemized written quote, so you see the actual number for your home rather than a generic ballpark. Energy Trust of Oregon rebates and federal tax credits reduce the net cost meaningfully for Oregon homeowners.

What rebates and tax credits apply to heat pumps in Oregon?

Tru72 Portland is an active Energy Trust of Oregon Trade Ally. A qualifying ducted heat pump earns $1,000 from Energy Trust and a qualifying ductless one earns $800. A rental, an attached home or a household enrolled in Savings Within Reach earns $3,000 and $1,800, and Oregon's Heat Pump Purchase Program can stack on top. Eligibility is narrow — the home has to be on PGE or Pacific Power, the heat pump has to replace electric heat, and it can't have a gas backup — so we confirm it at the assessment instead of promising it. Your tax professional can help you identify and file for any applicable state or federal credits or rebates.

Tru72 files the ETO rebate paperwork at the time of installation, so the rebate lands as a discount on the invoice rather than a six-week reimbursement check.

Will my existing ductwork work with a new heat pump?

Maybe. Existing ductwork is evaluated as part of the assessment against the new system's airflow requirements — static pressure, return area, supply layout, leakage. If the ducts can support the new equipment, we proceed. If they cannot, we tell you before the contract, not after the install. Ductwork remediation or replacement is quoted separately and is finance-eligible alongside the equipment.

Do you install ductless mini-split heat pumps too?

Yes. Ductless mini-split heat pumps are an excellent fit for older Portland-area homes without ducts, ADUs, additions, bonus rooms, converted attics, and any zone the central system can't reach properly. Sizing follows the same Manual J discipline applied per zone, not a one-size-per-room default.

What about Southwest Washington homeowners?

Tru72 Portland serves Vancouver, Camas, Battle Ground, Ridgefield, Washougal and La Center from the same Lake Oswego dispatch. Washington homeowners receive the identical diagnostic-first methodology and the same equipment options. Energy Trust of Oregon rebates apply on the Oregon side of the river only; Washington homeowners are evaluated for state-specific incentives at the assessment.

How long does a heat pump installation take?

Most ducted heat pump replacements are a one-day install — 8 to 10 hours, two-person crew. Ductless mini-split installs depend on zone count: a single zone is typically a day, multi-zone installs of 3 to 5 heads can run 2 days. Ductwork remediation or replacement adds time and is scoped at quote.

Heat pumps, done right. For Portland homes.

Free assessment. Free Manual J. A written quote with the Energy Trust rebate already netted out.

Heat pump installation across the Portland metro and SW Washington

Tru72 Heating & Cooling installs ducted and ductless heat pumps for homes in Portland, Lake Oswego, Beaverton, Tigard, Tualatin, West Linn, Oregon City, and across the Columbia in Vancouver, Camas, Washougal, Battle Ground, Ridgefield and La Center, from the Lake Oswego dispatch at 5 Centerpointe Dr, Ste 87. Manual J load calculation on every install. Authorized Daikin and Goodman dealer. Active Energy Trust of Oregon Trade Ally. $72 diagnostic, credited toward the repair. Oregon CCB #40820 · WA #LARSEMS742D7.

The Tru72 standard

Clean.Quality.Comfort.

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